Technical Support
Think BIG Tech provide Technical support to local schools and colleges.
Our staff have worked in the educational sector providing IT support and IT consultancy for over twenty-five years.
We are Microsoft Certified Educator (MCE) certified, which validates that we have the technology literacy competencies needed to provide a rich, custom learning experience for students using 21st century learning methods.
Our support packages can be tailored to meet the school’s specific requirements.
Apple iPads
All our support engineers have extensive knowledge and experience working with Apple iPads and other Apple products including working with jamf (Apple Enterprise MDM solution) and other Mobile Device Management solutions.
Safe browsing
Netsweeper is an advanced content filtering platform that allows schools to monitor, block and report harmful online content across multiple devices. It’s a hybrid solution that covers URL, dynamic content and crowdsourcing filters, all of which protect against a range of threats.
Each student logs on to the wifi with their own AD log in so all content is filtered and monitored daily.
Safeguarding
Think BIG Tech staff operate in a professional manner and adhere to all relevant legislation including:
- safeguarding,
- data protection and,
- health and safety
Our staff will attend any training in these areas as required by the school. Our staff proactivity promote acceptable use of IT.